Communication Training
Role plays and scenarios in which actors can demonstrate communication styles and techniques, such as active listening, showing empathy and giving effective feedback.
Program Includes:
Listening & understanding
Participants learn how to actively listen to others. This means that they focus on what the other person is saying, ask questions to clarify and show that they understand what is being said. Here, various models and tools are often offered to help the candidates in the future.
Clarity in communication
Participants learn how to communicate their communicating thoughts and ideas in a clear and understandable way. This involves using simple language, avoiding jargon and structuring their message.
Showing Empathy
Participants learn how to show empathy by empathizing with the feelings and perspectives of others. This helps build strong relationships and avoid misunderstandings.
Nonverbal communication
Participants learn how to recognize and use nonverbal cues, such as body language and facial expressions, to better convey and understand the message.
Practical exercises
Participants practice with different communication scenarios, such as having difficult conversations, providing feedback, and negotiating solutions.
Feedback & evaluation
After each exercise, participants receive feedback from the actors and trainers to further improve their communication skills.
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